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Suspicious Antwerp

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Private Archive Sale 2024

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Learn more about our shipping and delivery policies here

Please read our shipping policy carefully to understand how we handle shipping and delivery.&#xA0;When should I expect my order to be shipped?<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Orders are typically processed within 1-4 business days (excluding weekends and holidays) after payment confirmation.&#xA0; <span style="color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">However, please note that there are exceptions to this processing time. Items&#xA0;will be shipped according to the shipping time communicated on the product page of the website. We highly recommend keeping this in mind to avoid any surprises. During peak seasons or promotional periods, processing times may be slightly longer.&#xA0;How much do I have to pay for shipping costs?Shipping rates are calculated based on the destination.You can view the shipping costs at checkout before completing your purchase.&#xA0;How long does standard shipping take?&#xA0;Delivery times vary depending on your location and the carriers speed.&#xA0;How can I track my order?Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number on our <a href="https://suspiciousantwerp.gorgias.help/en-US" rel="noopener noreferrer" target="_blank">Help Center</a> or directly through the carrier&apos;s website.&#xA0;Does Suspicious Antwerp ship to my country?Currently, we ship to most regions and countries around the world. If you want to ship to a country that we do not currently service, please contact us.&#xA0;Should I be aware of any extra charge like customs and duties?International orders may be subject to customs duties, taxes, and import fees levied by the destination country.Customers are responsible for paying any customs duties or import fees imposed by their local customs authorities.We are not responsible for delays or additional charges incurred due to customs clearance processes.&#xA0; For more information about customs &amp; Brexit for UK-customers, <a href="https://www.gov.uk/government/publications/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021" rel="noopener noreferrer" target="_blank">check this page</a>.&#xA0;&#xA0;What if my shipping address is wrong?Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues. We are not responsible for lost or undelivered packages due to incorrect or incomplete shipping addresses provided by customers.&#xA0;Shipping Policy Updates:We reserve the right to update our shipping policy at any time without prior notice. Any changes to our shipping policy will be reflected on this page.If you have any questions or concerns regarding our shipping policy, please don&apos;t hesitate to <a href="https://suspiciousantwerp.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">contact us</a> for assistance.

Find out more about our returns and exchanges policy here

Returns&#xA0;How to return an item(s) from my order for a refund?You can return the item(s) to the address stated on the return form. <a href="https://cdn.shopify.com/s/files/1/1610/4725/files/Returns_Exchanges.pdf?v=1713432536" rel="noopener noreferrer" target="_blank">(Download here)&#xA0;</a>Please fill in the form and include this in your package. We are not able to process returns without the proper information.&#xA0;All returned items should be sent in their original condition and correct&#xA0;packaging for them to be accepted.&#xA0;They&#xA0;must be in perfect condition, unwashed and unworn.If any of these requirements are not met, we will not be able to refund your money.&#xA0;To ship your return parcel to us, select a carrier at your local post office and use the following address:SUSPICIOUS ANTWERPZONNEWEG 19940 RIEMEBELGIUM&#xA0;You can ship back multiple returns in one box, as long as you include the correct return forms for each order.&#xA0;How long do I have to make a return?&#xA0; You can make a return within the next 14 calendar days since receipt of your order. Who covers the return cost?&#xA0; The customer is responsible for the cost of returning the item(s). In case of defective or incorrect item, please contact us. When will I receive the refund?&#xA0; As soon as our warehouse receives your returned package and processes it, we&#x2019;ll issue a refund to the same bank account you used to make the purchase.&#xA0;The refund can take up to 14 working days depending on your bank.&#xA0; What if my return package gets lost in transit?Returned items are the responsibility of the customer until they reach our warehouse, so make sure they&apos;re packaged properly and can&apos;t get damaged on the way.As the parcel remains your responsibility until it arrives back with us, make sure that you get proof of postage in case you need to contact us about your return.&#xA0;&#xA0;Exchanges&#xA0;How can I make an exchange?At the moment, we do not support immediate exchanges, but if you wish to make an exchange, contact us via our<a href="https://suspiciousantwerp.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">&#xA0;Help Center</a> and we&#x2019;ll help you with the steps that will follow.

If you have an issue with your order, let us know. Find here the instructions to follow

I have received a damaged item. What should I do now? Please <a href="https://suspiciousantwerp.gorgias.help/en-US/contact">contact us</a> and send us a picture of the damaged item and your order number.I haven&apos;t received one of the items from my order. What now? Please <a href="https://suspiciousantwerp.gorgias.help/en-US/contact">contact us</a> and send us a picture of the product list that was included in your package and your order number.I&apos;ve received my order with the wrong item. How is this going to be resolved? Please <a href="https://suspiciousantwerp.gorgias.help/en-US/contact">contact us</a> and provide us the following information: - Your order number - A picture of the wrong item received - A picture of the sticker on the transparent poly bag that contained the wrong item&#xA0; - A picture of the product list included in your package Our customer service team will respond to you as soon as possible.

Learn more about customs in international shipments

<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 0cm; font-size: 16px; color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: &quot;Times New Roman&quot;, serif; line-height: 1.15;">CUSTOMS<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 0cm; font-size: 16px; color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: &quot;Times New Roman&quot;, serif; line-height: 1.15;"><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">In some cases, customs/import duties are charged once the parcel enters its destination country. Suspicious antwerp takes care of the shipment, but not of the possible additional expenses. <span style="color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Suspicious Antwerp has no control over these charges and cannot give more information about the additional cost. We&#x2019;d suggest to contact your local customs office for more information on the current rules, so you won&#x2019;t be surprised by unexpected fees. BREXIT<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 0cm; font-size: 16px; color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: &quot;Times New Roman&quot;, serif; line-height: 1.15;">Extra taxes upon arrival in the United Kingdom can be explained as a result of Brexit. &#xA0;From 1 January 2021, VAT and customs regulations make a distinction based on the value of goods sent to the United Kingdom. The threshold is &#xA3;135. &#x2028;<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 0cm; font-size: 16px; color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: &quot;Times New Roman&quot;, serif; line-height: 1.15;"> <p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 0cm; font-size: 16px; color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: &quot;Times New Roman&quot;, serif; line-height: 1.15;">Goods not exceeding &#xA3;135 in value: the goods are liable to United Kingdom VAT. There are no additional charges the customer will be charged for upon receipt of the goods.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 0cm; font-size: 16px; color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: &quot;Times New Roman&quot;, serif; line-height: 1.15;">Goods exceeding &#xA3;135 in value: the goods are liable to United Kingdom VAT. There is an additional customs import fee of approximately 20%.&#xA0;<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 0cm; font-size: 16px; color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: &quot;Times New Roman&quot;, serif; line-height: 1.15;"> <p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 0cm; font-size: 16px; color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: &quot;Times New Roman&quot;, serif; line-height: 1.15;">All details on the changes are available on the <a href="https://www.gov.uk/government/publications/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: inherit; text-decoration: none !important; user-select: auto;">B</a><a href="https://www.gov.uk/government/publications/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: inherit; text-decoration: none !important; user-select: auto;">ritish Government website</a><a href="https://www.gov.uk/government/publications/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: inherit; text-decoration: none !important; user-select: auto; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; word-spacing: 0px;" target="_blank">.</a>

Find out more about our cancellation and change policies here

You can always cancel your order as long as the&#xA0;shipping process hasn&apos;t yet started. To cancel it, please <a href="https://suspiciousantwerp.gorgias.help/en-US/contact" id="isPasted">contact us</a>.We do not offer the option to exchange different items.&#xA0;You can always request to remove one or more items from your order, or request a change of address as long as the shipping process hasn&apos;t started.

Explore our Privacy Policy for a secure and trustworthy experience

Effective Date: 26/10/2023SUSPICIOUS ANTWERP (&quot;we,&quot; &quot;our,&quot; or &quot;us&quot;) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and store your personal information in accordance with the General Data Protection Regulation (GDPR).1. Information We Collect We may collect the following types of personal information:<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Contact Information: Including your name, email address, phone number, and shipping address.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Payment Information: Including credit card details or other payment methods when you make a purchase.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Account Information: If you create an account with us, we collect your username, password, and other account-related information.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Website Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited.</li></ul>2. How We Use Your Information We use your personal information for the following purposes:<ul id="isPasted"><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Processing Orders: To fulfill and manage purchases, payments, deliveries, and returns.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Customer Support: To provide customer service and support, including responding to your inquiries and resolving issues.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Marketing: With your clear and unambiguous consent, to send you promotional materials, newsletters, and other marketing communications. You can withdraw your consent at any time.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Website Improvement: To analyze website usage and improve our website&apos;s functionality and user experience.</li></ul>3. Data Sharing and Disclosure We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the following purposes:<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Service Providers: We may share your information with trusted third-party service providers who help us operate our website, conduct our business, or provide services to you.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.</li></ul>4. Your Rights Under GDPR, you have the following rights regarding your personal information:<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Access: You can request a copy of the personal information we hold about you.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Rectification: You can ask us to correct inaccurate or incomplete information about you.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Erasure: You can request the deletion of your personal information under certain circumstances.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Objection: You can object to the processing of your personal information for specific purposes.</li></ul>5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.6. Contact Us If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at: info@suspiciousantwerp.com7. Changes to this Privacy Policy We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.Cookie Policy for SUSPICIOUS ANTWERPEffective Date:&#xA0;26/10/2023 SUSPICIOUS ANTWERP (&quot;we,&quot; &quot;our,&quot; or &quot;us&quot;) uses cookies on our website in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.1. What are cookies? Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help the website recognize your device and remember certain information about your visit, such as your preferences and actions.2. How we use cookies We use cookies for the following purposes:<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website would not work without them.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Analytical/Performance Cookies: These cookies allow us to analyze how visitors use our website, so we can measure and improve the performance of our site. We use these cookies to gather information about the number of visitors, pages viewed, and other similar data. We use this information to improve our website and user experience.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Functionality Cookies: These cookies enable the website to remember choices you make, such as your language or region preference. These cookies enhance your experience by providing personalized features.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0); line-height: 1.15;">Targeting/Advertising Cookies: These cookies are used to deliver relevant advertisements to you. They remember the websites you have visited and share this information with other parties, including advertisers. We use these cookies only with your explicit consent, which you can manage through our cookie banner.</li></ul>3. Your cookie choices and consent When you visit our website, a banner will appear informing you about the use of cookies. By continuing to use our website after seeing the banner, you are consenting to our use of cookies as described in this Cookie Policy. You can manage your cookie preferences at any time through the cookie banner settings.4. Third-party cookies We may use third-party services that use cookies on our website. These cookies are not under our control, and the third parties in question are responsible for their use. You should check the respective privacy and cookie policies of these third parties for more information about their use of cookies.5. Changes to this cookie policy We reserve the right to update or change this Cookie Policy at any time to ensure compliance with GDPR and other applicable regulations. Any changes will be effective immediately upon posting on our website.6. Contact us If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at: <a href="mailto:info@suspiciousantwerp.com" style="text-decoration:none;">info@suspiciousantwerp.com</a>By using our website and accepting cookies, you consent to the practices described in this Cookie Policy and our processing of your personal data for these purposes.

Explore our Terms and Conditions for a secure and informed online experience

See our payment methods, find out about surcharges and refund processing times

WHICH PAYMENT TYPES DO YOU ACCEPT? VISA, Mastercard, American Express, Maestro, Bancontact/Mister cash, Paypal, Apple pay, Shopify Pay and Direct Banking. ARE THERE ANY SURCHARGES? In some cases, customs/import duties are charged once the parcel enters its destination country. These duties must be paid for by the customer. Suspicious Antwerp has no control over these charges and we cannot give information about how much this cost will be, as customs policies and import duties differ from country to country. It might be a good idea to contact your local customs office for information on the current rules before you order, this way you are not surprised by fees you are not expecting. WHY DO I HAVE TO PAY EXTRA TAXES IF MY ORDER IS DELIVERED IN THE UK? Extra taxes upon arrival in the United Kingdom can be explained as a result of Brexit. From 1 January 2021, VAT and customs regulations make a distinction based on the value of goods sent to the United Kingdom. The threshold is &#xA3;135. Goods not exceeding &#xA3;135 in value: The goods are liable to United Kingdom VAT. There is no import VAT. Goods exceeding &#xA3;135 in value: The goods are liable to United Kingdom VAT. There is an import VAT of approximately 20%.All details on the changes are available on the&#xA0;<a href="https://www.gov.uk/government/publications/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021">British Government website</a>. HOW LONG SHOULD A REFUND TAKE TO REACH ME? As soon as the item(s) arrive at our warehouse we will process your refund. Please allow up to 14 days for your refund to arrive at your original method of payment.

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