If you have received a damaged item, let us know.

<span id="isPasted" style="color: rgb(13, 13, 13); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If your item is damaged and you would like to return it for a refund or exchange, please register your refund/exchange on our returns and exchanges platform&#xA0;<span style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="https://www.suspiciousantwerp.com/pages/returns-and-exchanges" rel="noopener noreferrer" target="_blank">here.</a><span style="color: rgb(13, 13, 13); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">When your request is approved, you will receive a shipping label to ship back the item and get the requested refund or exchange.

I have received a damaged item.

If you have received a wrong item, let us know.

<span style="color: rgb(13, 13, 13); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you received a wrong item and you would like to return it&#xA0;<span style="color: rgb(13, 13, 13); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">for a refund or exchange<span style="color: rgb(13, 13, 13); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">, please register your refund/exchange on our returns and exchanges platform&#xA0;<span style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="https://www.suspiciousantwerp.com/pages/returns-and-exchanges" rel="noopener noreferrer" target="_blank">here</a><span style="color: rgb(13, 13, 13); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">.&#xA0;<span style="color: rgb(13, 13, 13); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">When your request is approved, you will receive a shipping label to ship back the item and get the requested refund or exchange.

I received my order with a wrong item.

If you haven't received one of the items of your order, let us know.

Please <a href="https://suspiciousantwerp.gorgias.help/en-US/contact">contact us</a> <a href="https://suspiciousantwerp.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">here</a> and send us a picture of the packing list that was included in your package and your order number.&#xA0;Our customer service team will respond to you as soon as possible.

I haven't received one of the items from my order.

If you have any other issue with your order, let us know.

Please contact us <a href="https://suspiciousantwerp.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">here</a>.Our customer service team will respond to you as soon as possible.

I have another issue.

Please feel free to reach out to our Support Team via email anytime! 
Don't forget to include your order number in your message! 🙏

Customer support opening hours:
Monday - Friday: 9 am - 5 pm CEST

Report an Issue

I have received a damaged item.

I received my order with a wrong item.

I haven't received one of the items from my order.

I have another issue.