Find out more about our shipping and delivery policy

Please read our shipping policy carefully to understand how we handle shipping and delivery.&#xA0;When should I expect my order to be shipped?<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.&#xA0; Please be aware that exceptions may apply to the standard processing time. Items will be shipped according to the specific shipping time indicated on each product&apos;s page.&#xA0;Pre-order itemsFor pre-order items, shipping times vary depending on the product. The estimated shipping date is specified on the product page. We are unable to ship pre-order items before the specified date.Combined orders (pre-order &amp; pre-production)If your order includes one or more pre-order item(s) along with in-stock items, the entire order will be shipped together on the date mentioned on the product page of the pre-order item(s).We highly recommend keeping this in mind to avoid any surprises.During peak seasons or promotional periods, processing times may be slightly longer. How much do I have to pay for shipping costs?Shipping rates are calculated based on the destination.You can view the shipping costs at checkout before completing your purchase.&#xA0;How long does standard shipping take?&#xA0;Delivery times vary depending on your location and the carriers speed.&#xA0;How can I track my order?Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number on our <a href="https://suspiciousantwerp.gorgias.help/en-US" rel="noopener noreferrer" target="_blank">Help Center</a> or directly through the carrier&apos;s website.&#xA0;Does Suspicious Antwerp ship to my country?Currently, we ship to most regions and countries around the world. If you want to ship to a country that we do not currently service, please contact us.&#xA0;Should I be aware of any extra charge like customs and duties?International orders may be subject to customs duties, taxes, and import fees levied by the destination country. Customers are responsible for paying any customs duties or import fees imposed by their local customs authorities. We are not responsible for delays or additional charges incurred due to customs clearance processes.&#xA0; UK-customers Customs/import duties may be charged once the parcel enters the UK, which must be paid by the customer. The charge at checkout covers shipping costs from Belgium to the UK. Import taxes are imposed by UK customs regulations.Suspicious Antwerp has no control over these charges and cannot provide cost estimates. To avoid surprises, please contact your local customs office for current regulations before ordering. For more information about customs &amp; Brexit for UK-customers, <a href="https://www.gov.uk/government/publications/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021" rel="noopener noreferrer" target="_blank">check this page</a>.&#xA0;What if my shipping address is wrong?Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues. We are not responsible for lost or undelivered packages due to incorrect or incomplete shipping addresses provided by customers.&#xA0;Shipping Policy Updates:We reserve the right to update our shipping policy at any time without prior notice. Any changes to our shipping policy will be reflected on this page.If you have any questions or concerns regarding our shipping policy, please don&apos;t hesitate to <a href="https://suspiciousantwerp.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">contact us</a> for assistance.

Shipping & Delivery

Find out more about our international shipping and delivery policy.

Please read our policy carefully to understand how we handle international shipping and delivery.Does Suspicious Antwerp ship to my country?Currently, we ship to most regions and countries around the world. If you want to ship to a country that we do not currently service, please contact us.Should I be aware of any extra charge like customs and duties?International orders may be subject to customs duties, taxes, and import fees levied by the destination country. Customers are responsible for paying any customs duties or import fees imposed by their local customs authorities. We are not responsible for delays or additional charges incurred due to customs clearance processes.&#xA0; UK-customers Customs/import duties may be charged once the parcel enters the UK, which must be paid by the customer. The charge at checkout covers shipping costs from Belgium to the UK. Import taxes are imposed by UK customs regulations.Suspicious Antwerp has no control over these charges and cannot provide cost estimates. To avoid surprises, please contact your local customs office for current regulations before ordering. For more information about customs &amp; Brexit for UK-customers, <a href="https://www.gov.uk/government/publications/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021" rel="noopener noreferrer" target="_blank">check this page</a>.&#xA0;International Shipping &amp; Delivery Policy Updates:We reserve the right to update our shipping policy at any time without prior notice. Any changes to our shipping policy will be reflected on this page.If you have any questions or concerns regarding our shipping policy, please don&apos;t hesitate to <a href="https://suspiciousantwerp.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">contact us</a> for assistance.

International Orders

Find out more about how we handle orders including pre-order items.

Please read our policy carefully to understand how we handle orders including pre-order items.Pre-order itemsFor pre-order items, shipping times vary depending on the product. The estimated shipping date is specified on the product page. We are unable to ship pre-order items before the specified date.Combined orders (pre-order &amp; pre-production)If your order includes one or more pre-order item(s) along with in-stock items, the entire order will be shipped together on the date mentioned on the product page of the pre-order item(s).We highly recommend keeping this in mind to avoid any surprises.During peak seasons or promotional periods, processing times may be slightly longer. How long does standard shipping take?&#xA0;Delivery times vary depending on your location and the carriers speed.&#xA0;Pre-order items Policy Updates:We reserve the right to update our shipping policy at any time without prior notice. Any changes to our shipping policy will be reflected on this page.If you have any questions or concerns regarding our shipping policy, please don&apos;t hesitate to <a href="https://suspiciousantwerp.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">contact us</a> for assistance.

Pre-order items

Please read our policy carefully to understand how to track your order.How can I track my order?Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number on our <a href="https://suspiciousantwerp.gorgias.help/en-US" rel="noopener noreferrer" target="_blank">Help Center</a> or directly through the carrier&apos;s website. Policy Updates:We reserve the right to update our shipping policy at any time without prior notice. Any changes to our shipping policy will be reflected on this page.If you have any questions or concerns regarding our shipping policy, please don&apos;t hesitate to <a href="https://suspiciousantwerp.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">contact us</a> for assistance.

How can I track my order?

Please feel free to reach out to our Support Team via email anytime! 
Don't forget to include your order number in your message! 🙏

Customer support opening hours:
Monday - Friday: 9 am - 5 pm CEST